INTELIGRATOR TECHNOLOGIES PVT. LTD.

Refund & Cancellation Policy

Effective Date: 01.07.2025

At Inteligrator Technologies Pvt. Ltd., we believe in transparency and client satisfaction. This Refund & Cancellation Policy aligns with the Consumer Protection Act, 2019 and IT Act, 2000 for digital services.

1. Project-Based Services (B2B/B2C)

Cancellation Policy:

• Cancellations requested within 48 hours of order confirmation will be eligible for a full refund, provided no work has begun.

• Once the project has started, cancellation may lead to partial refunds based on resource allocation and progress.

• Cancellation requests must be submitted in writing to business@inteligrator.tech .

Refund Eligibility:

Refunds may be issued in cases where:

• Service was not delivered within the agreed timeline due to our fault.

• There is a proven breach of service scope or contractual obligation.

• No part of the deliverable has been shared with the client.

Non-Refundable Scenarios:

• Customized software or licensed solutions already delivered.

• Services delayed due to client-side dependencies (e.g., data, approvals).

• Setup, consultation, or licensing fees already incurred.

2. Digital Products (if applicable in future)

Once purchased and downloaded/activated, digital products such as source codes, templates, or licenses are non-refundable unless defective.

3. Processing of Refunds

• All valid refund requests will be processed within 7 to 10 business days to the original payment source.

• A processing fee or bank charges may apply and be deducted from the refund amount.

4. Dispute Handling

For any billing or service-related issues, please contact us directly at Email:business@inteligrator.tech or call at Phone: +917974950108.

We aim to resolve all disputes amicably as per applicable laws.

Note: This policy is reviewed periodically to remain compliant with evolving regulations.

Refund & Cancellation Policy