INTELIGRATOR TECHNOLOGIES PVT. LTD.
Refund & Cancellation Policy
Effective Date: 01.07.2025
At Inteligrator Technologies Pvt. Ltd., we believe in transparency and client satisfaction. This Refund & Cancellation Policy aligns with the Consumer Protection Act, 2019 and IT Act, 2000 for digital services.
1. Project-Based Services (B2B/B2C)
Cancellation Policy:
Cancellations requested within 48 hours of order confirmation will be eligible for a full refund, provided no work has begun.
Once the project has started, cancellation may lead to partial refunds based on resource allocation and progress.
Cancellation requests must be submitted in writing to business@inteligrator.tech .
Refund Eligibility:
Refunds may be issued in cases where:
Service was not delivered within the agreed timeline due to our fault.
There is a proven breach of service scope or contractual obligation.
No part of the deliverable has been shared with the client.
Non-Refundable Scenarios:
Customized software or licensed solutions already delivered.
Services delayed due to client-side dependencies (e.g., data, approvals).
Setup, consultation, or licensing fees already incurred.
2. Digital Products (if applicable in future)
Once purchased and downloaded/activated, digital products such as source codes, templates, or licenses are non-refundable unless defective.
3. Processing of Refunds
All valid refund requests will be processed within 7 to 10 business days to the original payment source.
A processing fee or bank charges may apply and be deducted from the refund amount.
4. Dispute Handling
For any billing or service-related issues, please contact us directly at Email:business@inteligrator.tech or call at Phone: +917974950108.
We aim to resolve all disputes amicably as per applicable laws.
Note: This policy is reviewed periodically to remain compliant with evolving regulations.
Refund & Cancellation Policy
Inteligrator Technologies Pvt. Ltd.
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Business@inteligrator.tech
+91-7974950108
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